BOND FITNESS

Client Relations / Part-Time

Effectively provide client relations and studio operations support. We are seeking a customer-minded member for our team to help deliver BOND Fitness outstanding Service. Morning shifts set the tone and are very important, shift times vary, and flexibility is important.

Roles and responsibilities

• Positive and hard-working individuals who are extremely organized, efficient, and forward-thinking problem solvers.

• Provide a seamless check-in and post-class process, providing help and support as needed, ensuring every human feels welcome and comfortable.

• Act as a brand ambassador, in person and on the phone. Clearly and enthusiastically communicate the format and benefits of our BOND classes.

• Approachable and welcoming to new/all clients-we sweat the small stuff and this is an excellent way to develop relationships with clients.

• Support clients buying  clothing and purchasing memberships using our POS system, respond to Email inquiries, answer phones, and assist the team with the day-to-day Studio needs.

• Proven ability to work directly with the client when immediate action is needed.

• Assist with inventory, studio cleaning, and opening/closing checklists.

• Business projects as outlined by managers.

Requirements

• Flexibility and responsiveness are a must. 

• Exceptional interpersonal skills and attention to detail.

• Good with people, names and faces.

• Strong interpersonal and communication skills.

• Must be available to work flexible/non-traditional hours (including weekends and

some holidays). Willing to work early morning, evening and/or weekend hours.